CSDN enterprise services
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Enterprise service common problems

Q:Why must be registered as a CSDN member?

A:

First, service enterprises are included in the products is CSDN for businesses to secure exclusive ultra low price, only CSDN member can enjoy lower prices and higher quality service; a registration can be completed the purchase of all products, eliminating the need for repeated registration and fill in the information of trouble.

 
 

Q:How to buy?

A:

Enterprise customers according to their own R & D team size to choose the right package, click on "buy it now", confirm the payment after successful can start services business trip.

 
 

Q:Where can I check my purchase records?

A:

Your orders, regardless of whether it has payment can in the right navigation "my account, I order" check the account of all purchases, eliminating the need for repeat orders of distress.

 

Q:How to pay?

A:

There are two kinds of methods of payment, payment, transfer Alipay.com enterprises according to your financial situation, please choose one.

 

Q:How to get an invoice?

A:

The payment for the order page, on whether or not to invoices option is, invoice and the recipient of details can be left, we will arrange the invoice delivery.

 

Q:Mailing address book and magazine wrote how to do?

A:

Find that the address is wrong, please immediately call 010-84783783, we will first time to help you contact the courier company, the query sent schedule, but error because the address of the member to fill in the secondary distribution costs need to be borne by member companies. In particular, to remind you to confirm the receipt of the address and then submit the order.

 

Q:After the success of the transaction can change the package type?

A:

We do not support the content of the order of the random replacement, so please according to their own R & D team size to choose the right package.

 

Q:Package content can be freely adjusted?

A:

Sorry, the initial version does not support the free combination of service packages.

 

Q:Does the delivery of the items in the package require the enterprise to bear the extra cost?

A:

Under normal circumstances does not require companies to bear the delivery and the additional costs, but if is generated because of the expenses of the members of autogenic factors lead to, such as address fill in error led to the second delivery costs, by a member of the enterprise self bearing

 

Q:How to confirm that the order has come into force?

A:

After the success of the submitted your order, the system will automatically send e-mail to your mailbox specified, our customer service staff will immediately communicate with you, you can also according to the message prompt completion of the payment, we after confirm the payment will contact you soon to launch a service.

 

Q:After the order is submitted, a long time no staff to contact me how to do?

A:

In this case we try to avoid, but if the accident happened, please immediately call the 010-57410251 query.

 

Q:In what case would you submit an order to be treated as an invalid transaction?

A:

Order address, phone and Email information wrong or incomplete, our staff can not get in contact with you; overtime to money, the longest waiting time is 5 working days in Alipay.com bank transfer, payment within 24 hours, overtime payment system will cancel orders and orders Email to inform you. If you want to buy this order, we will in section to within 24 hours after the order to effectively and arrange for you.